Martin Pelmore Federal Enforcement Agencies of Banks & Credit Reporting Companies

Federal Agencies that enforce the Fair Credit Reporting Act (FCRA)


The FCRA gives a number of different federal agencies authority to enforce the FCRA. Following is a list of many of these federal agencies, and in which subject matter they may be able to enforce the FCRA.

Please Contact: for questions, concerns, and formal complaints regarding …
Federal Trade Commission (FTC)
Consumer Response Center – FCRA
Washington, DC 20580

877-382-4357 / 202-326-3761 Credit Reporting Agencies (CRAs), creditors, and others not listed below
Office of the Controller of the Currency
Compliance Management
Mail Stop 6-6
Washington DC 20219

800-613-6743 National banks, federal branches/agencies of foreign banks (word “National” or initials “N.A.” appear in or after bank’s name)
Federal Reserve Board
Division of Consumer & Community Affairs
Washington DC 20551

Federal Reserve System member banks (except national banks, and federal; branches/agencies of foreign banks)
Office of Thrift Supervision
Consumer Complaints
Washington DC 20552

800-842-6929 Savings associations and federally chartered savings banks (word “federal” or initials “F.S.B..” appear in federal institution’s name)
National Credit Union Administration (NCUA)
1775 Duke Street
Alexandria, VA 22314

Federal credit unions (words “federal Credit Union” appear in institution’s name)
Federal Deposit Insurance Corporation (FDIC)
Consumer Response Center
2345 Grand Avenue, Suite 100
Kansas City, Missouri 64108-2638

877-275-3342 / 800-934-FDIC State-charted banks that are not members of the Federal Reserve System
Department of Transportation
Office of Financial Management
Washington, DC 20590

202-366-1306 Air, surface, or rail common carriers regulated by former Civil Aeronautics Board or Interstate Commerce Commission.
Department of Agriculture
Office of Deputy Administrator – GIPSA
Washington, DC 20250


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